C3RS
Hile Group is supporting railroad's newest movement in safety, the Confidential Close Call Reporting System (C3RS). Learn more about how reporting close calls can prevent minor incidents from happening again and decreases the potential for more serious events.
Multiple Cause Incident Analysis (MCIA)
Hile Group is a leader in multiple cause incident analysis to achieve improved safety culture. We can help you grasp the multiple factors that contribute to error and determine strategic fixes—the right fixes the first time.
We believe that analyzing incidents should be a part of day-to-day business in order to understand and prevent reoccurrence of incidents that cause safety-related failures—or have the potential to cause them. We teach our customers how to identify contributing factors and then break those factors into countermeasures that correct gaps in safety performance and prevent incidents from occurring in the future.
Whether you need on-site coaching through the MCIA process or virtual support when working with incident analysis, Hile Group can help. We will be with you every step of the way, from assessing the skills you need in order to complete effective MCIA to supporting your implementation of fixes.
With 15 years’ experience in safety, we know first-hand the many benefits of MCIA, which include:
- Reducing the guess work involved in safety-related problem solving by offering a process that is both reliable and objective
- Identifying the various stakeholders and parts of the organization that need to join together in order to prevent recurrence
- Focus on the corrective actions likely to have the greatest long-term impact
- More organized data to track for successful problem resolution
For customers who are already using MCIA, Hile Group can help identify and work through barriers that can jeopardize the work, such as:
- Defining the initial gap too narrowly and concretely
- Skewing analysis toward contributing factors that can be fixed
- Operating under a fear of blame